DriveSmart dealership customer reviews

217 Reviews

4.6 out of 5 stars

5 star

189

4 star

3 star

2 star

1 star

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I AM ClearAsCrystal 24 Apr 2020

Mike was very personable and forthright about all of the vehicles on the lot. Their mechanics are very kind as well. What impressed me the most are the owners. I don't know them personally but in a phone conversation, they made me feel secure in dropping off my vehicle to be serviced during the COVI...D19 debacle. Show more

5 rate

Darian Gordon 23 Apr 2020

Jon is the best! Great customer service, got me in and out in great timing! Highly recommend this place.

5 rate

Andy Evans 15 Apr 2020

Great group of people the guy that helped me his name was Will he was very personable and understanding. All in all great experience will definitely recommend

5 rate

Lisa McFadden 24 Mar 2020

Okay Cars best bet to get them check by your own mechanic before making any decisions. Customer Service Could Be So Much Better! Michelle disrespectful and could use a Customer Service Training.

1 rate

Kim Moeschet 09 Dec 2019

Jon was extremely helpful and courteous. We were able to get the car we wanted with the down payment and monthly payment we wanted. It was quick and painless.

5 rate

Gloria Brown 26 Nov 2019

Drive smart is a great company with great staff which led to great customer service on each encounter I had with them. I was able to get the car I've always wanted, a small suv. Michelle and Steven were very pleasant to work with if I had any issues with anything dealing with my account. They really... do stand behind their cars. If I had minor issues and brought my car in, it was taken care of swiftly and a few times I got a free oil change. I have recommended others to drive smart and they have purchased cars and are also getting great customer service as well as dependable cars. Thanking all staff for a great experience. Show more

5 rate

Ryan Favor 21 Nov 2019

During my experience at Drive Smart i was a little worried based off my previous encounters with dealerships but i was surprised with the professionalism and willingness to get me in the vehicle that best fit my needs. I’ve worked with two different representatives at Drive Smart and they have bee...n persistent and very helpful throughout the entire process. I am more than satisfied with the payments and the vehicle i selected and I definitely recommend them to future customers. Show more

5 rate

Theresa Gadson 16 Nov 2019

I went to drive smart because I was in desperate need of another car. Once again they did all they could do to get me the perfect car. They were friendly, helpful and worked fast. Thanks to everyone for all their help. I recommend Drivesmart to everyone for their car needs.

5 rate

Davia Henry 13 Nov 2019

My boyfriend brought a car from here 2 years ago & since than this business has been like FAMILY ! All the employees are nice & helpful . I will be purchasing more cars from them in the future . I TRULY recommend ANYBODY here !

5 rate

Richie Pearce 09 Nov 2019

If you are looking to buy a used car this is the place to go. The staff are the best and they treat you like family. Michelle that takes my payment is so nice and friendly always asking about how my wife is and our grandbaby is doing

5 rate

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