What Our Customers Say About Us

Take just a few minutes to read our reviews and within just a few seconds, you’ll see that DriveSmart holds true to its mission… We HELP people who need HELP when they need it the most!

Customer Lobby
217 Reviews
4.6 out of 5 stars
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Landa McFadden 08 Nov 2019
Mike our salesman made sure we were satisfied with our purchase. It was a great experience from beginning to end. I came in to have my car checked on and all of Drivesmart team were very hopefully and friendly and took very good care of me and the issue that I was having. I would recommend coming ...and purchasing your car from them. Show more
5 rate
Google
Men Of Definition Non-Profit 01 Nov 2019
I definitely appreciate the customer service I received from DRIVESMART, Mike made the transaction smooth and made everything easy. Great Work!
5 rate
Google
Victoria Rabon 20 Oct 2019
Customer service is awesome! The vehicle we bought has been a nightmare, but Jeff (I believe the service manager) has done everything he can to try and get things straight for us. We're very grateful. I will say be cautious about the vehicle you buy from them. The van I bought is a POS that has so...mething new go wrong every single day it seems.. makes me wonder if they're other vehicles are the same way. Show more
2 rate
Google
Victoria Rabon 18 Oct 2019
Customer service is awesome! The vehicle we bought has been a nightmare, but Jeff (I believe the service manager) has done everything he can to try and get things straight for us. We're very grateful.
4 rate
Google
K&L Staffing Solutions 18 Oct 2019
Mike was very nice and comical. He made me feel very relaxed, like I was right at home. He showed me several cars, I was able to test drive and pick within a couple of hours. I love the fact that he did not make the process seemed rushed but it didn’t take long at all. Buying my car was an amazing... experience today! Linda J. Show more
5 rate
Google
Victoria Rabon 15 Oct 2019
The customer service was awesome and they did help us buy a vehicle.. but we put down $2000 and financed a lot more just for the car to stop driving right and have the check engine light come on about an hour after we bought it.. this is the only vehicle we have to fit our whole family in and I was ...so excited about buying it. Now I'm just heartbroken and hoping they'll make it right. Thank god for a warranty. Update: After taking my van up there every week until the warranty ran out, we still have some of the same issues and now new ones. Honestly wouldn't recommend to anyone. Show more
2 rate
Google
Landa McFadden 05 Oct 2019
Mike our salesman made sure we were satisfied with our purchase. It was a great experience from beginning to end.
5 rate
Google
Lala Lorraine 03 Sep 2019
I had a wonderful experience with drive smart. I was able to get into my car with no problems will from drive smart worked with me. I do want to say when you feel like all hope is lost, you lost your job, housing situation and finances gone wrong. Losing your car is one less thing you have to worry... about drive smart is there for you and is more than willing to help. Thanks for everything!!!!!! 09/03/2019 Thank you Drive Smart once again My altanator went out on my car they fixed it the same day in time to pick my kids up from school. What i like is they really care and take care of all your car needs. Show more
5 rate
Google
Robert Morris 30 Aug 2019
Mike at Drivesmart is Greatest Man Ever. Me and me Girlfriend came in very not sure what was gonna happen but we left overly satisfied. Left with an amazing car, and amazing payments set up. Highly recommended!!!!!!
5 rate
Google
Victoria Rabon 28 Aug 2019
The customer service was awesome and they did help us buy a vehicle.. but we put down $2000 and financed a lot more just for the car to stop driving right and have the check engine light come on about an hour after we bought it.. this is the only vehicle we have to fit our whole family in and I was ...so excited about buying it. Now I'm just heartbroken and hoping they'll make it right. Thank god for a warranty. Show more
2 rate
Google
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